Employment
Open Positions

Gaming Operations

Slot Attendant - Slot Operations

Education:

High School Diploma or Equivalent Required.

JOB RESPONSIBILITIES:

Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.  Circulates throughout the area assigned, actively observing players and functioning of machines.  Responsible for making jackpot payoffs, e-ticket paper fills and minor machine repairs.  Records and logs any VLT machines that are not working.  Responsible for carrying an adequate amount of currency in their change wallet to make change for large denominations of currency or exchanges of currency at customer's request.    Responsible to ensure Federal cash reporting requirements are met.  Responsible for accurate payment and documentation of jackpot payouts.  Counts and verifies all exchanges with the cage department and customers   Complies with State Lottery Regulations and Company Internal Controls.  Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.  Promotes outstanding customer relations.  Promotes honesty and trust among the team.  Performs all other duties as assigned.

JOB REQUIREMENTS:

Prior money handling and customer service experience preferred.  Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.  Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.  Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.  Must be able to lift, push, or pull up to (50) lbs without difficulty, repeatedly.  Must be able to sit, walk or stand for extended periods of time without difficulty.  Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays. Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

Table Games Dealer - Gaming Operations

Education:

High School Diploma or Equivalent Required.

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Acknowledge and greet guests warmly and sincerely on and off the game.
  • Conduct table transactions and provide signatory validations according to company and regulatory rules.
  • Ensure accuracy and completion of all signatory paperwork and transactions.
  • Ensure the protection and integrity of assigned games, currency, chips, playing cards, dice, and other assets in assigned areas.
  • Complies with State Lottery Regulations and Company Internal Controls.
  • Knowledgeable in and actively promotes company marketing and promotional events and is proficient in answering guest questions.
  • Promotes outstanding customer relations.
  • Promotes honesty and trust among the team.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:

  • Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
  • Strong math aptitude.
  • Strong manual dexterity skills as it relates to handling playing cards, chips, and dice.
  • Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
  • Must be able to lift, push, or pull up to 20 lbs without difficulty, repeatedly.
  • Must be able to sit, walk or stand for extended periods of time without difficulty.
  • Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
  • Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees
Gaming Operations
  • Slot Attendant
  • Table Games Dealer